Privacy Policy

This Privacy Policy explains how LucidBit Labs Ltd. ("LucidBit", "we", "us" or "our") collects, uses, and safeguards personal data in connection with our website and services. LucidBit Labs Ltd. is a company registered in Israel and may serve clients globally.

Who We Are

Data Controller: LucidBit Labs Ltd. (לוסידביט לאבס בע״מ), Company No. ח״פ 517220000, [registered address], Israel. Email: [email protected]

What We Collect

• Contact details you provide (e.g., name, company, email, message content) via our contact forms.
• Usage data and analytics from your interaction with the website (e.g., pages viewed, device/browser).
• Technical logs necessary for security and site reliability.

How We Use Personal Data

• To respond to inquiries and provide requested information or services.
• To operate, maintain, and secure our website and systems.
• To improve user experience and measure website performance.
• To comply with applicable laws and enforce our Terms of Service.

Legal Bases (GDPR)

• Consent (e.g., when you submit forms or accept analytics/cookies, where applicable).
• Legitimate interests (e.g., site security, service improvement, business operations).
• Contract (e.g., when we provide services you request).
• Legal obligations (e.g., record keeping, compliance, and responding to lawful requests).

Analytics and Cookies

We may use analytics tools such as Google Analytics to understand website traffic and usage. These tools set cookies or similar technologies to collect usage data. Where required, we will obtain your consent before setting non-essential cookies.

Data Sharing

We may share personal data with trusted service providers who process it on our behalf to operate the website, deliver services, or provide analytics and security. We require such providers to handle data in accordance with applicable law and appropriate contractual safeguards. We may also disclose information if required by law, regulation, or legal process.

International Transfers

We operate from Israel and may process data in other countries. Where data is transferred internationally, we implement safeguards appropriate to the context (e.g., standard contractual clauses, where relevant). Where data is transferred outside Israel, recipients are subject to written undertakings and other safeguards required by the Privacy Protection (Transfer of Data to Databases Abroad) Regulations, 2001.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described above or as required by law, after which we securely delete or anonymize it.

Your Rights

Under Israel’s Protection of Privacy Law, 1981, you may inspect personal data about you in our databases and request correction of inaccurate, incomplete, or outdated data. You may also request deletion where data is no longer necessary or was processed based on consent you withdraw, subject to legal allowances. Contact: [email protected]. We aim to respond within 30 days.

Security

We employ reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure. We apply organizational and technical measures consistent with the Privacy Protection (Data Security) Regulations, 2017, including role-based access controls, encryption in transit, logging/monitoring, vendor due diligence, and incident response procedures.

Children’s Privacy

Our website and services are not directed to children, and we do not knowingly collect personal data from children.

Changes to this Policy

We may update this Privacy Policy from time to time. The “Effective date” above indicates the latest revision. Significant changes will be reflected on this page.

Contact

For questions or requests about this Privacy Policy or our data practices, please reach out via the contact form.